Responsible Gaming

Responsible Gambling

We want you to enjoy playing with us, but we also care about your safety and well-being. That's why we've put together this guide on responsible gambling.

Safe and Balanced Gaming Habits

Gambling should be a fun experience that doesn't interfere with other aspects of your life. To keep it that way:

• Set aside a specific budget for gaming, and stick to it.
• Don't chase losses or try to win back what you've lost – it can lead to reckless decisions.

Gambling as Entertainment

Gambling is entertainment; not a reliable source of income. Approach games with a critical mind, understanding the odds and risks involved:

• Know that some games have higher house edges than others.
• Be aware that promotions and bonuses often come with conditions attached.

Budgeting and Bankroll Management

Manage your finances effectively to avoid overspending. Consider setting limits on deposits and wagers to keep things under control:

• Deposit, loss, wager, and session limits are in place to help you maintain a balanced gaming experience.
• Take regular breaks to review your spending habits.

Reality Checks and Time Reminders

Use our built-in tools to take care of yourself. We've made it easy to stay on track with reality checks:

• Set up time reminders to alert you when you need to stop playing.
• Make use of our deposit limits feature to avoid overspending.

Cooling-Off Periods and Self-Exclusion Tools

If you feel the need for a break, we're here to help. Use our self-exclusion tool to lock out your account for an agreed-upon period:

• We also offer a cooling-off period during which time no new gaming accounts can be created.
• Reach out if you'd like more information on these features.

Account Verification and Age Restrictions

We want to make sure everyone who plays with us is doing so safely. Verify your age and account details regularly:

• Ensure that your personal info remains up-to-date, as we need this for regulatory compliance purposes.
• Our system will occasionally request you verify your identity or other relevant information.

Protection of Vulnerable Players

We're committed to keeping vulnerable groups safe from harm. If you identify with any group below, please let us know so we can support you more effectively:

• Those who may be prone to problematic gambling due to certain circumstances (such as relationship issues).
• Individuals in recovery.
• Seniors or those with disabilities.

Warning Signs of Problematic Gambling

If you notice any red flags in your gaming behavior, take a step back. Common indicators include:

• Regularly spending more time and money than originally intended on gaming activities.
• Feeling anxious or irritable when unable to play due to lack of funds or other reasons.
• Neglecting work or social responsibilities due to excessive focus on gaming.

Support Organisations

If you feel that your gaming habits have developed into an addiction, seek professional help immediately:

• The National Problem Gambling Helpline is available for those seeking guidance outside our website's resources.